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Support Services

We recognise individuality.

“I have been with the organisation for many years and I'm more than happy with the carers and the administration. I am really happy with the services I receive with MCMS.” 

Vicki - MCMS Participant

What We Offer


My Choice My Support offers services to people with a disability living in the ACT or visiting the ACT. We typically work with people who receive NDIS funding, however we are also able to set up arrangements with people who wish to pay for support privately. Our services include:

  • Personal care
  • Social support
  • Domestic assistance and daily living tasks
  • Transport and support to attend appointments
  • Transport and companionship for community outings and special events
  • Shopping and meal preparation
  • Complex care including PEG management, bowel and catheter care
  • Overnight support

How It Works


We are very proud to offer a team of support workers who encompass a wide demographic of ages, professional expertise, personal interests, culturally and linguistically diverse backgrounds and personalities.

My Choice My Support charges an hourly service rate in line with the NDIS Price Guide.

Initial Contact

If you or a person you know wishes to receive support services with My Choice My Support, please send an email to admin@mychoicemysupport.org.au and one of our friendly office staff will contact you to discuss your enquiry. Alternatively you can call 6147 0968 and ask to speak to Jenni or Ashley.

Intake

Once we have made contact, we will organise a time to go through our intake process with you. This conversation will involve discussing your support needs and collecting the finer details of your request so we can determine how MCMS is best able to assist. The information we gather at this stage helps us to link you with the most suitable support worker to deliver your services. 

Service Agreement & Quote

After the intake is complete, we will create a service agreement and provide you with a quote for the services based on the number and frequency of hours you have requested. Where appropriate we will also provide the quote to your support coordinator and/or plan manager if they are supporting you to budget within your NDIS funding plan. 

Commencing Your Support

Once you are ready for your support to start, we will liaise with you regarding potential support workers who are well-matched to meet your needs. Alternatively, if you have an existing support worker you have a great connection with, and who is compliant with NDIS and ACT requirements, we are always open to considering them for employment with us.

Roster Management

MCMS offers an ongoing roster management service, through which we organise and book your hours. This means you can get the most out of your support without having to worry about coordinating your own shifts or taking on the administrative duties involved in your service. If you ever need to change the details of your support arrangements, we are here to assist.

Ongoing Communication

At MCMS we pride ourselves on our ability to keep up regular communication with the people we support and our staff. As a small, family-orientated organisation, we understand the value of being accessible to the people who choose MCMS. We welcome regular contact and feedback so we can foster trusting and sustainable relationships.

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